Fly to Surabaya: Visa & Entry Documents

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Welcome back to Surabaya! Surabaya has been gradually opening its doors to the international tourists. With the ease of the travel restrictions to Surabaya, we hope to see more tourists returning back to Surabaya!

Here are some useful information to know before you fly.

1. Airlines and fly timings

Singapore (SIN) to Surabaya (SUB):

SIASQ9227:50 am – 9:05 amWFS
ScootTR2628:20 am – 9:35 amMWTS
Jetstar3K24711:10 am – 12:30 pmMWT
SIASQ9262:20 pm – 3:40 pmMT
ScootTR2663:35 pm – 4:55 pmSTF
SIASQ9284:30 pm – 5:50 pmST

Surabaya (SUB) to Singapore (SIN):

SIASQ92310:10 am – 1:30 pmWFS
ScootTR26310:15 am – 1:25 pmMWT
ScootTR26310:15 am – 1:50 pmS
Jetstar3K2481:20 pm – 4:40 pmMWT
SIASQ9274:30 pm – 7:55 pmMT
ScootTR2675:55 pm – 9:15 pmSTF
SIASQ9296:40 pm – 9:55 pmST

2. Visa Free Countries

Visa Exemption Facility applicable to holders of passports from following countries:

  1. Brunei Darussalam
  2. Philippines
  3. Cambodia
  4. Laos
  5. Malaysia
  6. Myanmar
  7. Singapore
  8. Thailand
  9. Vietnam

3. Visa On Arrival (VOA) Countries

Passport holders from the following 42 Countries applicable for Visa on Arrival (VOA) 
For travelers arriving directly to Surabaya:

Visa on Arrival applicable to holders of the passports from the following countries (in alphabetical orders):​

  1. Argentina
  2. Austria
  3. Australia
  4. Belgium
  5. Brazil
  6. Brunei Darussalam
  7. Bulgaria
  8. Cambodia
  9. Canada
  10. China
  11. Croasia
  12. Cyprus
  13. Czech
  14. Denmark
  15. Estonia
  16. Finland
  17. France
  18. Germany
  19. Great Britain
  20. Greece
  21. Hongkong
  22. Hungary
  23. India
  24. Ireland
  25. Italy
  26. Japan
  27. Laos
  28. Latvia
  29. Lithuania
  30. Luxemburg
  31. Malaysia
  32. Malta
  33. Mexico
  34. Myanmar
  35. Netherland
  36. New Zealand
  37. Norway
  38. Philippines
  39. Poland
  40. Portugal
  41. Qatar
  42. Romania
  43. Saudi Arabia
  44. Seychelles
  45. Singapore
  46. Slovakia
  47. Slovenia
  48. South Africa
  49. South Korea
  50. Spain
  51. Sweden
  52. Switzerland
  53. Taiwan
  54. Thailand
  55. Timor-Leste
  56. Tunisia
  57. Turkey
  58. United Arab Emirates
  59. United States of America
  60. Vietnam

4. Documents to Prepare

  1. Here are the requirements to obtain Visa on Arrival :
  1. Passport valid for 6 months since date of entry;
  2. Return or onward ticket (which indicates the date of departure from Indonesia);
  3. Insurance that includes a coverage for Covid-19 treatment in Indonesia.;
  4. Visa on Arrival fee Rp. 500.000,-
  5. Other relevant documents as requested by Covid-19 Task Force (please refer to Indonesia health protocols below).

Please prepare your documents and follow the health and safety measures in Indonesia.

Indonesia applies the following health protocols since 18 May 2022 until further notice.

1.    PCR test is no longer required to enter Indonesia if traveler fully vaccinated. Note: Airlines / carriers may have different requirement to board their transport vehicle regarding PCR test;

2.    Traveler who has not been vaccinated will be vaccinated upon entry point;

3.    Download an Indonesian mobile application PeduliLindungi (available on Google Play; App Store, App Gallery);

4.    Register your Covid-19 vaccine certificate at vaksinln.dto.kemkes.go.id/sign/in (your verified certificate will appear on your PeduliLindungi app) for your access to indoor public places in Indonesia;

5.    Show printed or digital proof that you are fully vaccinated against Covid-19 at least 14 days prior to your departure (exemptions apply to visitors under 18 years old, diplomatic/official government visit, and medically certified persons). Indonesian citizen who are not fully vaccinated will receive vaccination after quarantine;

6.    A traveler that has been Covid-19 infected is exempted from showing Covid-19 vaccine certificate as long as traveler can show a medical attestation from doctor/hospital/ministry of health or a Covid-19 recovery certificate from departure country (in English) confirming that the traveler is no longer transmitting Covid-19;

7.    Temperature check upon arrival in Indonesia and if travelers has fever and/or Covid-19 symptoms then PCR test upon arrival must be done. If travelers are not required to do PCR test upon arrival then they may continue their journey;

8.    A. If travelers must do PCR test upon arrival then they need to wait for negative PCR test result at hotel/accommodation.

B. If traveler’s PCR test upon arrival is positive then they need to quarantine or treated in hospital as suggested by Ministry of Health officials.

9.    Quarantine duration 5 x 24 hours for those who have not vaccinated or have received 1 dose of vaccine due to medical reasons are required to show a medical certificate from local hospital explaining the reason of why they cannot complete/receive vaccination, followed by another PCR test on the fourth day of arrival in Indonesia;

10.  You will have clearance to continue your journey in Indonesia if test result is negative.

In the case of a positive PCR test results upon arrival in Indonesia:

  • Isolate at an approved facility or at a hospital.
  • Foreign citizens must bear their own isolation expenses.
  • Isolation costs for Indonesian citizens will be covered by the Indonesian Government.​

Reference: 

  • Indonesian Covid-19 Task Force Circular Letter No 19 Year 2022 (Surat Edaran Kepala Satgas No 19 Tahun 2022 tentang Protokol Kesehatan Perjalanan Luar Negeri Pada Masa Pandemi Corona Virus Disease 2019)
  • Surat Edaran No IMI-0584.GR.01.01 TAHUN 2022 Ttg Kemudahan Keimigrasian dalam rangka mendukung pariwisata berkelanjutan pada masa Pandemi Corona Virus Disease 2019
  • Circular Note No. SE-58-PK-05-2022-64 – SE Satgas No. 19 dan 18 Tahun 2022 (per 18 Mei 2022).

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