Travel with peace of mind with International SOS coverage

 In General, Stories

Travellers’ exposure to risk is increasing – natural disasters, political instability and other random uncertainties rear their ugly heads at the most inopportune times.  When you are not on home soil, it can be difficult to negotiate the local transportation and healthcare systems. If you are faced with a life-threatening event, accessing appropriate action is absolutely critical; be it transport, medical or unbiased information.  This is why Tour Mount Bromo has partnered with International SOS (Int’l SOS).


Photo credit: stevepb, Pixabay


Who is Int’l SOS?

International SOS is the world’s largest medical and travel assistance company, which counts nearly two-thirds of the Fortune Global 500 companies as clients. International SOS specialises in medical assistance, travel security advice and information, emergency services, healthcare, evacuation and repatriation services.


Why Int’l SOS?

When you are travelling and face a medical, social or political emergency, what would you do?  Call your insurance agent?  Your agent will likely be happy to process your claim upon your return to Singapore, but may be limited with on-site assistance.

As the safety and security of our guests is our #1 priority, Tour Mount Bromo has hand-picked International SOS to be our partner to ensure that our guests are safe and secure on holiday, and can have a carefree vacation, without any lingering anxiety.


How does it work?

Photo credit: Herbert2512, Pixabay

As a client of Tour Mount Bromo, you can travel with the assurance that help is just a phone call away.  Int’l SOS is on call 24/7 to assist us in any way they can.   Should there be any medical or security emergency, Int’l SOS will hand-hold us out of danger to safety.  Very simply, here are some possibilities which we can call on Int’l SOS:

  1. Int’l SOS Call Centre answers a straightforward question and solves the problem immediately (eg. “I forgot to bring my medication, and I cannot speak or read the local language.  What can I buy from the local pharmacy which is identical to what I need?”)
  2. In the case of a medical emergency, Int’l SOS Call Centre can advise which audited medical facility you should visit and even speak to the personnel on duty regarding your case (in case you do not speak the language).
  3. In the case of medical crisis, Int’l SOS provides advice 24/7, their own teams of trusted nurses, doctors & security officers, and even maintain their very own fleet of vehicles across Indonesia just in case medivac is required.   Evacuation is on a case-by-case basis, and costs are borne by your travel insurance – you can rest easy on that!


Who is covered?

Photo credit: Myriams_fotos, Pixabay

All valued clients of Tour Mount Bromo are covered.  While you are free to purchase your own travel insurance, Int’l SOS has a list of recommended travel insurers who are familiar with the standard operational procedures and can process the necessary claims expediently.


When can I reach out?

Photo credit: broesis, Pixabay

The Int’l SOS line is operational round the clock to ensure that their clients receive the excellent support deserved.


Travel with peace of mind knowing that the special Tour Mount Bromo – International SOS partnership has got your back!


By: Team Tour Mount Bromo


Banner photo credit: hans, Pixabay




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